FAQs

Something's not right

I'm having trouble opening my Gift Card

Once you have received your reward please click through and select your gift card option. To re-reveal your gift card code please enter the email address or mobile number you entered when selecting your gift. Either confirm your email address in the box below or enter your mobile number, click "Verify with phone number instead".

Gift Card is saying 'not valid'

If you are told that your Gift Card is invalid in-store/online please make sure your gift card number has been entered correctly or try scanning the barcode. If you are still experiencing issues please contact us using this form and our friendly customer care team will be able to support you. Please allow 48 hours for a response.

How do I use my Gift Card?

Can someone else use my gift?

Yes, whoever is in possession of the gift can use it, so please treat your gift as cash and keep it secure at all times.

The Gift I want to choose is 'Sold out'

My Question is still not answered

Contact us

Contact us using this form and our friendly customer care team will be able to support. Please allow 48 hours for a response.

Want to work with us?

If you work in marketing, managing customer acquisition, referral or retention, or for an agency, publisher or affiliate network, get in touch today to see how we can help you achieve a more rewarding performance.

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