Our services

We provide a comprehensive range of services and technology to help our clients maximise their customer acquisition, retention, and referrals.

Acquisition

Offering a gift card at the point of purchase online can significantly increase your conversion rates and improve customer acquisition.

For instance, we have seen an uplift of 188% increase in sales, in comparison to when no gift card is offered.

Additionally, offering gift cards as an incentive does not devalue your brand in the way that discounting or cash back can do.

Get in touch to find out how we can improve your customer acquisition.

Giftcloud acquisition services

Loyalty & Retention

Gift cards are a great way of retaining customers and driving loyalty. Using gift cards to reward customers at various intervals within their customer lifecycle makes them feel valued, generates brand loyalty and improves retention rates.

And when it comes to driving contract renewals, we’ve found that Gift cards can prove more effective than price discounting or price matching, protecting both your brand and margins.

We have seen an increase in customer retention of up to 140% when Giftcloud clients offer customers a digital gift card.

Find out how we can help boost your retention rates.

Giftcloud customer retention services

Customer Referrals

We provide referral campaigns that reward customers for their advocacy and drive new customer sign-ups.

Offering an extensive choice of gift cards from a variety of retail partners can significantly increase the relevance of refer-a-friend schemes and increase uptake.

For instance, we’ve helped a top 6 energy provider turn their referral marketing program into their second largest source of new customers.

Contact us to find out how we improve your referral program.

Giftcloud referral services

Affiliate Solutions

We have years of experience helping the top affiliate networks and publishers across the UK, USA and worldwide maximise conversions from their web traffic.

We develop bespoke landing pages for our affiliate partners to ensure seamless data capture and then manage the customer journey through to sign-up and redemption.

All journeys are tracked using a unique identifier in the affiliate tracking code to ensure campaigns are measured effectively.

Giftcloud reward tracking services

Customer Care Solution

Giftcloud’s customer care solutions deliver efficient, tailored support to our clients.

Our full-service approach includes competitor analysis, campaign design and creation, customer journey management, stock management, and comprehensive real time reporting.

Our dedicated account managers are there to support you every step of the way, and quarterly business reviews undertaken to ensure performance is always on track.

Giftcloud customer care services

Bespoke Tech Solutions

Giftcloud provides tailored technology solutions designed to meet specific business needs, offering end-to-end services from strategy and development to integration and support.

Our range of solutions include the Gitftcloud API integration, the Reward Link Platform, a dedicated tracking, measurement and reporting portal, re-targeting solutions, and a DIY campaign development platform.


Giftcloud bespoke technology services

Want to work with us?

If you work in marketing, managing customer acquisition, referral or retention, or for an agency, publisher or affiliate network, get in touch today to see how we can help you achieve a more rewarding performance.

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